THIS IS A LEGAL AGREEMENT.
Our Customer Time Guarantee Policy
Our goal is to make each and every occasion with Pizza Hotline an experience you are happy with by offering the highest quality fresh products and great service. If for some reason we have not got it right, we offer the following guarantee:
Time Guarantee Policy
We promise to do our best and deliver to your address (door or lobby) with your order within the time limit given to you when you place your order, subject to the restrictions set out below. For all our typical orders the time Guarantee is 40 Minutes, but the guarantee may vary depending on a number of factors. If we are not at your address (door or lobby) within the specified time limit, your order is free or a discount or coupon will be given on your existing order or your next order (the “Time Guarantee”). Pizza Hotline reserves the right in their absolute discretion to make changes to the Customer Guarantee Time Policy at any time without prior notice.
The Time Guarantee is not offered on all orders. Pizza hotline in their absolute discretion will decide which orders are eligible and which orders are not eligible for the Time Guarantee. For example, catering orders or like large orders may take longer to prepare and deliver and therefore will not be guaranteed. Pizza Hotline reserves the right to remove any of the guarantees at any time and for any reason whatsoever in its sole discretion including, but not limited to, bad road conditions, weather, technical problems or restaurant related issues. The start and end times of the guarantee will be the current time at Pizza Hotline´s call centre. Pizza Hotline will determine any dispute as to the applicability of a guarantee in its sole discretion. In order to be eligible for the time guarantee Pizza Hotline must receive a complaint on the day the order is placed and before the arrival of the delivery driver to your address (door or lobby) otherwise Pizza Hotline will no longer be obligated to honour the guarantee. A free order means the cost of the entire order, including the cost of the product, applicable taxes and delivery charge. Products which are replaced are not subject to the Time Guarantee, but will be replaced as soon as is practical.
The parties to this Agreement are you, a visitor to this web site (“You”), and the owner and operator of this web site, PIZZA HOTLINE. All references to “us”, “this web site” or “this site” shall be construed to mean PIZZA HOTLINE. If the user is not an individual, then “You” means Your company, its officers, members, agents, successors and assigns.
PIZZA HOTLINE grants a non-exclusive, non-transferable, and revocable license to You and provides the services available at this site to You subject to the following terms and conditions.
You agree (i) not to use this site to upload or distribute in any way files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; (ii) not to interfere or disrupt this site or any networks connected to this site; (iii) not to use any device, software or routine or attempt to interfere with the proper functioning of this site or any transactions being offered at this site; (iv) not to take any action that imposes an unreasonable or disproportionately large load on PIZZA HOTLINE infrastructure; (v) not to use this site to collect or harvest personal information, including, without limitation, financial information, about other participants at this site; and (vi) not to impersonate any person or entity or falsely state or otherwise misrepresent Your affiliation with a person or entity. You agree not to use the services, products, or downloads available at this site for illegal purposes, and to comply with all regulations, policies and procedures of networks connected to this site.
Compliance with Laws
You shall comply with all applicable laws and regulations of Canada and foreign authorities (including, but not limited to Canadian trade restriction laws, export laws or license requirements and laws regarding the sale or transport of hazardous materials, and laws regarding the transmission of technical data, including without limitation encryption, exported from Canada through the services available at this site) relating to any service, product, or download associated with this site.
The copyright in all material provided on this site is owned by PIZZA HOTLINE or by PIZZA HOTLINE licensor(s). You acknowledge and agree that this site contains proprietary information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that information presented to You through this site, including text, graphics, logos, icons, images and software, and the arrangement and compilation of such content, are the property of PIZZA HOTLINE or its content suppliers and is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. PIZZA HOTLINE does not grant any license or authorization to any user of its copyrightable material or other intellectual property, by placing them on this site. Furthermore, except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of PIZZA HOTLINE or the copyright owner. However, You may print a copy of the information on this site for Your personal, non-commercial internal use or records. In so doing, You may not modify the materials and You agree to retain all copyright and other proprietary notices contained in the materials. This permission does not give You any ownership rights in the information and terminates automatically if You breach any of these terms or conditions. If You make any other use of this site, except as otherwise provided herein, You may violate copyright and other laws of Canada, other countries, as well as applicable state laws and may be subject to penalties.
The trademarks, service marks, and logos (the “Trademarks”) used and displayed on this site are registered and unregistered Trademarks of PIZZA HOTLINE and others. Nothing on this site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the site, without the written permission of the Trademark owner. PIZZA HOTLINE aggressively enforces its intellectual property rights to the fullest extent of the law. PIZZA HOTLINE prohibits use of any of the forgoing names or marks as a meta tag or as a “hot” link to any PIZZA HOTLINE site unless establishment of such a link is approved in advance by PIZZA HOTLINE in writing. If You have any questions regarding any trademarks on the site, please contact PIZZA HOTLINE.
This site may provide links to other Internet sites. PIZZA HOTLINE is not responsible for the availability of such other sites and does not endorse and is not responsible or liable for any content, products or other materials available on such other sites. Links to external web sites do not constitute an endorsement by PIZZA HOTLINE of those sites or the sponsors of such sites or the content, products, advertising or other materials presented on such sites. Further, PIZZA HOTLINE reserves the right to terminate any link or linking program at any time. PIZZA HOTLINE does not author, edit, or monitor these unofficial pages or links. You further acknowledge and agree that PIZZA HOTLINE shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any information, goods or services available on or through any such site. If You decide to access any of the third party sites linked to this site, You do this entirely at Your own risk.
Participation In Promotions Of Advertisers
You may enter into correspondence with or participate in promotions of advertisers promoting their products or services on this site (“Advertisers”). You acknowledge and agree that any such correspondence or participation, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such correspondence or promotions, are solely between You and Advertiser. PIZZA HOTLINE shall have no liability, obligation or responsibility whatsoever arising out of or in connection with any such correspondence or participation or transactions.
You acknowledge that PIZZA HOTLINE or its designees reserves the right to, and may from time to time, monitor any and all activity or information transmitted or received through this site. PIZZA HOTLINE, in its sole discretion and without further notice to You, may (but is not obligated to) review, censor or prohibit any activity or the transmission or receipt of any Information which PIZZA HOTLINE deems inappropriate (such as that specified in above) or that violates any term or condition of this agreement. During monitoring, information may be examined, recorded, copied, and used for authorized purposes. Use of this site, authorized or unauthorized, constitutes consent to such monitoring. Unauthorized uses and unauthorized users of this site will be prosecuted to the full extent of the law.
THIS SITE AND ALL INFORMATION CONTAINED ON THIS SITE, AND EXCEPT TO THE EXTENT EXPRESSLY PROVIDED IN A LICENSE AGREEMENT FOR SOFTWARE OR CONTENT, ALL GOODS AND SERVICES OBTAINED THROUGH THIS SITE, ARE PROVIDED ON AN “AS IS” BASIS FROM PIZZA HOTLINE AND ITS INFORMATION PROVIDERS, PIZZA HOTLINE AND ITS AFFILIATES AND CONTENT PROVIDERS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, RELATING TO THIS AGREEMENT, THE PERFORMANCE UNDER THIS AGREEMENT, THE SERVICES AVAILABLE ON THIS SITE, THE OPERATION OF THE SOFTWARE AVAILABLE ON THIS SITE, THE TRANSACTIONS PERFORMED ON THIS SITE, OR THE INFORMATION, CONTENT, MATERIALS AND/OR PRODUCTS INCLUDED ON THIS S ITE. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, EACH OF PIZZA HOTLINE AND PIZZA HOTLINE’s AFFILIATES AND CONTENT PROVIDERS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND/OR NON-INFRINGMENT. YOU ACKNOWLEDGE THAT THIS SITE IS NOT ENGAGED IN PROVIDING PROFESSIONAL LEGAL SERVICES OR LEGAL ADVICE, AND THAT IT IS YOUR RESPONSIBILITY TO SEEK COMPETENT LEGAL COUNSEL TO ADVISE YOU REGARDING THE APPLICABILITY OF ANY CONTENT AVAILABLE ON THIS SITE TO SPECIFIC FACTUAL SITUATIONS. NO ATTORNEY-CLIENT RELATIONSHIP IS INTENDED NOR CREATED THROUGH YOUR USE OF THIS SITE OR ITS CONTENT. YOU ASSUME THE ENTIRE RISK OF SELECTION AND USE OF THE CONTENT AVAILABLE AT THIS SITE. WITHOUT LIMITING THE FOREGOING, NONE OF PIZZA HOTLINE NOR PIZZA HOTLINE’S AFFILIATES OR CONTENT PROVIDERS MAKES ANY WARRANTY THAT (i) THE GOODS OR SERVICES OFFERED ON THIS SITE WILL MEET YOUR REQUIREMENTS, (ii) THE GOODS OR SERVICES OFFERED ON THIS SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE GOODS OR SERVICES WILL BE ACCURATE OR RELIABLE, (iv) THE CONTENT OR INFORMATION AVAILABLE ON THIS SITE IS COMPLETE, ACCURATE OR AVAILABLE, OR (v) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM PIZZA HOTLINE OR THROUGH THIS SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
PIZZA HOTLINE AND ALL OF PIZZA HOTLINE’S AFFILIATES AND CONTENT PROVIDERS AND THEIR RESPECTIVE SHAREHOLDERS AND AFFILIATES SHALL NOT BE LIABLE FOR ANY LOSS OF BUSINESS, LOSS OF USE OR OF DATA, INTERRUPTION OF BUSINESS, LOST PROFITS OR GOODWILL, OR OTHER INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING OUT OF THIS AGREEMENT, EVEN IF THEY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS AND WHETHER OR NOT THEY HAD ANY KNOWLEDGE, ACTUAL OR CONSTRUCTIVE, THAT SUCH DAMAGES MIGHT BE INCURRED, AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. THIS EXCLUSION INCLUDES ANY LIABILITY THAT MAY ARISE OUT OF THIRD-PARTY CLAIMS AGAINST YOU. YOU AGREE THAT REGARDLESS OF ANY STATUTE OR LAW TO THE CONTRARY, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO USE OF THE GOODS OR SERVICES PROVIDED ON THIS SITE OR THIS AGREEMENT MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE OR BE FOREVER BARRED. YOU FURTHER AGREE IF YOU BECOME ENTITLED TO ANY RECOVERY, THAT YOUR RECOVERY SHALL BE LIMITED TO THE AMOUNT OF FEES OR PAYMENTS MADE TO PIZZA HOTLINE, IF ANY, FOR THE SERVICE OR CONTENT AT ISSUE.
Beneficiaries of this Agreement; No Other Agreements
The rights and limitations in this agreement are for the benefit of PIZZA HOTLINE and each of PIZZA HOTLINE content providers, each of which shall have the right to enforce its rights hereunder directly and on its own behalf.
This Agreement shall be construed under the laws of the Province of Manitoba, excluding rules regarding conflicts of law.